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What if I don’t know my GBP email address?

This is a common issue. A business may have signed up for a Google Business Profile under an old email or had a third-party do it for them and now they cannot access their profile because they do not know the email associated with it.

There are a few steps to take if this has occurred:

1. Request access and wait for the access request to expire. Then push for a postcard to re-verify.

2. If that does not work and you tried to request email access and it was declined, you would, unfortunately, need to reach out to Google support saying someone unauthorized has access and you want to re-verify using the postcard method.