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Google Business Profile (Formerly Google My Business – GMB) Rankings: 3-Pack Map Results

The Google My Business concept and results have been around the search engine results page for quite some time. Frustratingly for those within the industry, the name and platform that these results come from have changed over the last number of years. As of the time of writing this, they are currently referred to as Google My Business, which references the 3-pack map results in some search queries with geo-modifiers (or even some searches without).

I wanted to write this post as a way to introduce you to GMB and the methods for Google My Business Optimization and ranking. While a lot of the factors are consistent between the GMB and pure organic search rankings, it’s good to know what can set you apart.

google my business optimization seo

Correct Business Data – Everywhere

It’s really important that you keep all references of your business as consistent as possible. Specifically, your business name, business address, and business phone number. You should decide on a consistent format and keep it consistent regardless of where you use it.

For GMB rankings, consistency is important. Here is an example of what I mean. These two business citations are both the same business but appear very different to Google:

ACME Industrial
123 Main Street, Unit 5
City, PR

ACME Industrial, Inc
5-123 Main St
H0H 0H0

I’ve used different formatting for the name, address, and the phone number. You need to decide on how you’re going to represent your business on the web and be consistent. The appearance of your business name, address, and phone number is what people in the industry commonly refer to as the business NAP.

I should stress the importance of defining your format based on your Google My Business profile and then use that elsewhere. This will ensure that the correct format is on your GMB profile.

Optimize your Google My Business Profile

Similar to on page seo, your Google My Business profile also needs to be optimized. Here are some ways to optimize your profile quickly:

  • Include Keywords within your name and description when possible and natural.
  • Add data for all available sections including hours of operations.
  • Be sure to select all appropriate categories for your business.
  • Include relevant and appropriate rich media such as images and videos.

In a nutshell, have a complete profile and don’t shy away from being obvious about what your business does.

Get real reviews from real customers

Reviews are great not only for overall rankings and visibility but also for click-through from the search engine results page. Be sure to ask existing and past clients to leave real reviews in order to help promote your GMB profile and listing.

Be found around the web – local citations

Local citations, or instances of your business’ name, address, and phone number found around the web act similar to how links help organic rankings. They indicate to Google that your business is well established or popular. Getting citations on local websites in your local market is even more beneficial, but having listings in the popular directory websites like Yellowpages and Yelp will also help.

Move close to town?

If you’re trying to increase visibility for a popular city keyword and you live way outside the city in the suburbs, you’re going to have a much more difficult time ranking than someone right downtown. The reason for this is because Google uses the radius of the address from the geo modifier or the location of the user to display not only the best results but also the closest results.

Chances are however that you will show up for someone searching within your suburb or for a user that is located there.

Other important ranking factors

Domain authority, number of high quality links, and website relevance to the keyword(s) are all important ranking factors. A balance between GMB-specific factors and overall website metrics is important for the best results.

If you have any questions about Google my business optimization or would like to leave your comments and takes on things, please leave a comment below.

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Adam Bate

Adam is the older brothers here at SEO Brothers. While he is not deep diving into optimizing websites, he's hanging out with his wife and three children in beautiful Nova Scotia, Canada.


  1. Nikhil on December 1, 2017 at 2:19 pm

    How to get more back links to google map page.? Overall information is good for listing but SEO tips needs elaboration.

  2. Juan Preuyt on December 11, 2017 at 2:27 pm

    I ve been watching all this very closely for me the term web design *city* in south africa is used.

    I promise you the first one or two ranking have one or two photos 3 and down usually have ore, what more if i get their g+ profiles , no posts on the top rankers , my business had 54 photos and 1149 % more viewed stat , i still am not in the top three despite being first on organic. I have citations on all the same places my competitors do, proximity doesnt seem to matter for me .

    For all this is see one difference , a keyword in the business name. I cant figure that keyword could top everything else , but this is what is seems.

    I posted about this on the google my business forum , it was immediately taken down . I dont think anybody knows what they are talking about. People do studies and show data , i have yet to see it in real life.

    I would love anybodies thoughts on this. Since the forum itself wont answer.

  3. adrian on July 28, 2018 at 2:26 pm

    Do you know of any tool that tells you which keywords a GMB ranks for please?

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